LITHO - PRIVACY POLICY (Last updated 9 September 2019)

This Privacy Policy describes how LITHO ( “LITHO”, “We”, “Us”, “Our ) collects, uses and discloses information and what options you have in respect to this information as a user.

This Privacy Policy applies to LITHO hardware, software, LITHO-branded apps, LITHO+ support and subscription packages and any other interactions you may have with LITHO as a result of your use of LITHO products (customer service enquiries, sales enquiries, support enquiries etc.) We refer to these above products and services as “LITHO Services” collectively.

If you do not agree with the terms of this Privacy Policy please do not use LITHO Services.


Information LITHO collect and receive:

We may collect information relating to your use of LITHO Services including information about your LITHO device, performance data, error reports, troubleshooting and help data.


Information LITHO collect about you:

We may collect personal information including name, address, telephone number, email address as part of providing LITHO Services to you. 


We collect your information through:

Customer support, employment and sales channels;

Reviews of LITHO Services;

Processing orders;

Our website;

Communications with LITHO over the phone, via email, via social media, at conferences, at special events; 

Account information in relation to LITHO Beta applications and the LITHO Community on Discourse;

Billing and invoice information;

User-generated content you post in online forums or public social media;

And any other information that you choose to provide to LITHO as part of using LITHO Services.


How we use this information

We use the information we collect:

  • To provide LITHO Services;
  • To notify you about changes to LITHO Services;
  • To undertake research about, and report on, LITHO Services;
  • To gain business, sales and marketing insights regarding the use of LITHO Services;
  • To resolve technical and systems issues with LITHO Services;
  • To provide you with the information you request from LITHO through LITHO Services;
  • To contact you about changes or information regarding LITHO Services;
  • To manage LITHO Services;
  • To secure our website and forums;
  • To comply with any law, legal process or regulatory request;
  • And to protect the safety, rights and property of LITHO and its users.

Disclosure of Information

LITHO may disclose the information collected from your use of LITHO Services that is described in this Privacy Policy:

  • To contractors, service providers and other third parties whose services are used to support LITHO’s business operations in providing LITHO Services;
  • To a buyer or other acquirer in the event of a merger, sale or transfer of some or all of LITHO’s assets;
  • To fulfil the purpose for which you disclose this information to LITHO;
  • With your consent;
  • To comply with any law, legal process or regulatory request;
  • To fulfil your request for LITHO Services to be delivered to someone other than yourself 
  • And to protect the safety, rights and property of LITHO and its users. 

How to Access This Information

You can request access to the information about you that is collected and stored from your use of LITHO Services by emailing support@litho.cc 

You will receive a response from LITHO within 28 days as is legally required by UK data protection law.


Changes to our Privacy Policy

LITHO will post any changes made to this Privacy Policy on this page. 


Contact us

If you have any questions about this Privacy Policy please email support@litho.c